Shipping policy


Thank you for shopping with us! We are committed to getting your order to your doorstep as quickly and efficiently as possible. Below are the details of our shipping and delivery options.1. Delivery Processing Times
We process and dispatch orders every day (excluding public holidays). The delivery timeline depends on when you place your order:
 * **Same-Day Delivery:** Orders placed before **12:00 PM (Noon)** will be delivered the very same day.
 * **1 – 2 Business Days Delivery:** Orders placed after 12:00 PM, or those selecting standard fast shipping, will be delivered within 1 to 2 business days.
*Note: Orders placed on weekends or public holidays will be processed on the next available business day.*
### 2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

| Delivery Option | Estimated Delivery Time | Eligible Orders / Regions |
| :--- | :--- | :--- |
| **Same-Day Delivery** | Same day (by 9:00 PM) | Orders placed before 12:00 PM |
| **Express Delivery** | 1 – 2 Business Days | Nationwide / All standard zones |

3. Order Tracking
Once your order is dispatched, you will receive a confirmation email and/or SMS containing a tracking link. You can use this link to monitor your delivery status in real-time.
4. Delivery Address & Specific Instructions
Please ensure your delivery address, phone number, and any specific drop-off instructions (e.g., "leave at front desk," "gate code 1234") are accurate at checkout to avoid any delivery delays.
5. Damaged or Missing Packages
If your order arrives damaged, or if you do not receive your delivery within the expected timeframe, please contact our customer support team immediately at **[Insert Support Email/Phone]** with your order number. We will resolve the issue as a priority.